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Terms of Service
Introduction
This Terms of Service Agreement (“Agreement”) governs the use of the websites and services provided by Bid on Calls. (“Company”), accessible through its platforms and any associated subdomains. By accessing these services, you consent to the terms outlined herein, effective immediately upon your use.
Definitions
“Client”: Any entity using the Company’s services.
“Services”: Lead generation and related financial services as detailed per the terms of specific service agreements or insertion orders.
“Leads”: Marketing targets provided to the Client according to the service agreements.
“Qualified Leads”: Leads that meet predefined criteria specified in the service agreement or insertion order.
“Insertion Order”: A document detailing specific campaign criteria, pricing, and budgeting terms.
The Site also collects and retains non-personal, technical information about Your visit(s) to the Site, including, without limitation, IP address assigned to the computer You are using, the type of browser You are using, Your location, time of visit, and the operating system Your computer or device is using.
Term of Agreement
This Agreement is effective from the date of your first use and continues until terminated as outlined below.
Payment and Financial Terms
Billing Cycle: The Company bills Clients on a weekly cycle that runs from Sunday to Saturday. This ensures that all financial transactions are timely and systematically managed.
Payment Terms: Invoices are due within 1 day from the date of issuance. Payments made after this period will incur a late fee of 2% per month, or the maximum rate permitted by law.
Collections: Payments overdue for more than 10 days may result in collection procedures. The Client will be responsible for all costs arising from these efforts, including attorney’s fees and legal expenses.
Prepayment Campaigns
Bid on Calls offers Prepayment Campaigns, allowing Clients to pre-load funds into their accounts for exclusive lead generation services.
Non-Refundable: Prepaid amounts are non-refundable and cannot be withdrawn under any circumstances.
No FDIC Insurance: Funds in the prepayment account are not insured by the Federal Deposit Insurance Corporation (FDIC).
Chargeback Policy: Clients agree not to dispute charges with any merchant service provider (such as Stripe) after committing funds.
Quality Control: If Clients encounter issues with lead quality, they may email support@bidoncalls.com for review. Credits may be issued at the Company’s discretion.
Auto-Replenish Account
Clients may opt-in for an auto-replenish feature to maintain uninterrupted service. This feature allows automatic top-ups when balances fall below a specified threshold.
Pricing & Payment for Services
Pricing is dynamic, based on lead specificity and market demand. Charges are automatically deducted from the Client’s account as transactions occur.
Access and Use
Provision of Access: The Company grants a revocable, non-exclusive, non-transferable right to use the platform for business operations.
Use Restrictions: Clients may not copy, modify, resell, sublicense, or engage in activities that could impair platform functionality.
Aggregated Statistics: The Company may collect and use anonymized data to enhance services.
Termination
Conditions for Termination: This Agreement may be terminated if any related agreements granting platform usage rights end.
Discretionary Termination: The Company reserves the right to terminate access to any part of the platform without notice.
Survival: Certain obligations, such as outstanding payments, will survive termination.
Compliance with Regulations
Bid on Calls complies with the Telephone Consumer Protection Act (TCPA) and all relevant telemarketing laws. Clients must ensure their own compliance when using services.
Confidentiality
Both parties may disclose Confidential Information, which includes technical, financial, and customer data.
Confidential Information must not be disclosed to third parties except as required by law or written consent.
Confidentiality obligations remain in effect for 3 years after disclosure or indefinitely for trade secrets.
Lead Tracking and Exclusivity
The Company provides lead tracking through its system or Client’s designated system.
Exclusivity: Sold leads become the Client’s sole property. The Company will not resell or redistribute these leads.
Leads will not be generated using incentives, misrepresentation, or fraudulent means.
Reporting
Clients must provide a disposition report within 24 hours of lead purchase.
Modifications
The Company reserves the right to modify this Agreement at any time.
Clients are responsible for reviewing updates. Continued use after modifications implies acceptance.
Export Regulations
Clients must comply with U.S. export laws when using the platform, including any government-mandated approvals.
Governing Law and Jurisdiction
This Agreement is governed by the laws of the State of Wyoming.
Any disputes will be resolved in Wyoming courts.
Miscellaneous
Severability: If any provision is found to be invalid, the remaining terms will remain in effect.
Arbitration: Disputes shall be resolved through binding arbitration in Cheyenne, Wyoming.
Public Announcements: Neither party may publicly disclose this Agreement without the other’s consent.
Customer Responsibilities
Acceptable Use: Clients must comply with all relevant laws.
Account Management: Clients are responsible for all activity under their accounts.
Intellectual Property and Feedback
The Company retains ownership of its platform and all associated intellectual property.
Client feedback may be used for product enhancement.
Representations and Warranties
Each party represents that:
They comply with applicable laws.
They have the authority to enter into this Agreement.
They operate in compliance with U.S. regulations.
Indemnification
Clients agree to indemnify Bid on Calls. against claims related to misuse of the platform or breach of this Agreement.
Publisher Services Agrement
1. Purpose
The purpose of this Agreement is for Publisher to perform lead generation and marketing services as outlined in this Agreement and applicable Insertion Orders.
2. Term
This Agreement shall commence on the Effective Date and continue unless and until terminated pursuant to Section 12 (Termination).
3. Publisher Responsibilities
Publisher shall provide marketing services for campaigns listed in one or more mutually agreed-upon insertion orders (each an “IO”). Each IO shall detail the campaign criteria, lead qualification and conversion standards, pricing, budget caps, and other relevant performance expectations. BID reserves the right to review and reject any leads that do not meet qualification or conversion expectations as specified in an IO. Only leads accepted by BID as meeting the applicable criteria shall be considered “Qualified Leads.” All lead data must comply with Exhibit A and originate from U.S.-based IP addresses. Leads originating from non-U.S. IPs will be automatically disqualified.
4. Lead Tracking and Reporting
BID will provide reporting to the Publisher for CPA campaigns within 24 hours after processing. Tracking for CPL and Pay-Per-Call campaigns will be handled via BID’s call tracking and CRM systems.
5. Compensation and Payment
BID shall compensate Publisher according to the rates and terms defined in each IO. If an IO does not specify payment terms, payment will be made within 15 days of BID’s receipt of a valid invoice. Billable calls must meet the criteria outlined in the IO, including any minimum call duration (buffer). BID may withhold payment related to leads under investigation due to third-party demand letters or legal claims until the issue is resolved.
6. Exclusivity of Qualified Leads
All Qualified Leads submitted to BID are deemed exclusive to BID. Publisher shall not share or resell any lead data generated pursuant to this Agreement to third parties.
7. Representations and Warranties
Each party represents and warrants that it is duly organized, validly existing, and in good standing in its state of incorporation, and has the full power and authority to enter into this Agreement and fulfill its obligations hereunder. Each party further represents and warrants that all information and materials created or provided by such party hereunder, to the best of such party’s actual or constructive knowledge: (i) are true and accurate in every respect; (ii) do not violate any applicable law, rule or regulation (including all applicable advertising regulations); and (iii) do not violate any third party right of any person or entity in any way, including without limitation, any intellectual property, privacy, defamation, or publicity right.
Publisher additionally represents and warrants that: (1) it will not use incentivized traffic, misleading advertising, or other deceptive methods to generate leads; and (2) all lead data and associated consents shall comply with this Agreement and applicable law.
8. Confidentiality
Neither party (each, a “receiving party”), along with its directors, officers, employees, agents, advisors, subcontractors, independent contractors, subsidiaries, and affiliates (collectively its “Representatives”) shall, during the Term and for a period of five (5) years thereafter, without the other party’s (each, a “disclosing party”) prior written approval in each instance, not to be unreasonably withheld, disclose or otherwise make available to any other person or entity (whether acquired on the Effective Date or during the continuance of this Agreement) any information relating to the disclosing party’s business plans, products, advertising, innovations, fees, advertising or product concepts, customers, technology, computer software, computer systems, marketing methods, sales margins, cost of goods, cost of materials, capital structure, operating results, or other business affairs (including without limitation, the Fees and the remainder of the terms hereof), or any other proprietary or confidential information of the disclosing party (the “Confidential Information”). The foregoing shall not apply to Confidential Information which: (i) is or becomes known to the general public other than as a result of the disclosure, directly or indirectly, by the receiving party or its Representative; (ii) was or is made available to the receiving party on a non-confidential basis from a source other than the disclosing party or any affiliate, provided that such source is not, and was not, to the receiving party’s actual or constructive knowledge, bound by a confidentiality agreement with the disclosing party or any affiliate or otherwise prohibited from transmitting such information; or (iii) is required to be disclosed by law, provided the receiving party gives the disclosing party notice and an opportunity to seek an appropriate protective order at its own expense. It is understood that the information required to be held in confidence as herein provided may be disclosed by the receiving party only to Representatives who need to know such Confidential Information for the purposes of fulfilling its obligations hereunder. Such Representatives, prior to any such disclosure, shall be informed of the confidential nature of such Confidential Information, and shall agree, in writing, to be bound by the terms hereof.
All Confidential Information furnished to the receiving party by the disclosing party or any third party at the request of the disclosing party shall be and remain the property of the disclosing party. All copies of such Confidential Information in written, graphic, or other tangible form shall be returned to the disclosing party at any time upon the advance written request of the disclosing party or upon the termination or expiration of this Agreement for any reason whatsoever, subject to the terms hereof.
The confidentiality provisions set forth herein shall also apply separately to each employee, subcontractor, or independent contractor engaged hereunder, and the engaging party shall be responsible for informing any such employee or contractor of any confidential and proprietary information included in any work contracted for hereunder. The engaging party shall require each such contractor to agree to be bound in writing by confidentiality terms no less stringent than those set forth herein.
9. Compliance and TCPA Obligations
Publisher represents and warrants that any information and/or material it provides to BID in connection with the Services provided under this Agreement is accurate, complete, and does not infringe or violate the rights of any third parties. The Parties agree to only engage in communications with consumers in accordance with applicable law. This includes not sending automated or prerecorded message telemarketing calls, automated marketing text messages, or advertising facsimiles, to persons who have not provided their prior express written consent, in violation of the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 227 et seq., and/or any other applicable federal, state, or local telemarketing statute or regulation (collectively with the TCPA, the “Telemarketing Laws”). Publisher assumes sole responsibility for confirming that the consent language secured by Publisher is legally sufficient for its purposes. Publisher represents and warrants that: (i) it has secured the prior express written consent to contact those consumers it has been retained to contact on its behalf, as that term is used in the TCPA, or (ii) Publisher has a valid existing business relationship with consumers as that term is defined in the TCPA, or (iii) the contact is otherwise permissible under the statutes, rules, and regulations that apply to the advertising channel to be utilized by Publisher
Upon request, Publisher shall provide BID with evidence of consent within 24 hours. Publisher assumes full responsibility for the compliance of all marketing content and methodologies it or its subcontractors employ, and agrees to defend, indemnify, and hold harmless BID and its personnel from any losses, penalties, or claims (including legal costs) arising out of violations of Telemarketing Laws or this Section.
10. No Agency or Employment Relationship
The relationship between the Parties is that of independent contractors. Nothing contained in this Agreement will be construed as creating any agency, partnership, joint venture, or other form of joint enterprise, employment, or fiduciary relationship between the parties, and neither party has authority to contract for or bind the other party in any manner whatsoever. Publisher does not act on behalf of BID and shall not bind or purport to bind BID to any third party. Leads are generated solely for resale and are not produced under BID’s direction or control.
11. Prohibited Lead Sources and Practices
Publisher agrees not to use or submit leads generated through the following:
- Incentivized offers (gift cards, cash, electronics, trips, etc.);
- Coached or scripted consumers;
- Scam or false inquiry tactics;
- Live transfers from outbound-initiated calls or aged data;
- Third-party lead generators or resellers.
Failure to comply may result in immediate termination and potential legal action.
12. Termination and Effects
This Agreement may be terminated by either Party at any time with written notice. Upon termination:
- Publisher is entitled to payment for undisputed, properly invoiced Qualified Leads generated prior to termination, payable per IO terms;
- All confidentiality, compliance, and indemnity provisions survive termination.
13. Indemnification
Publsiher understands and agrees that BID is entering into the Agreement in reliance upon Publisher‘s representations and warranties set forth in this Agreement. In the event such representations and warranties are found to be untrue or inaccurate, Publisher shall fully indemnify and defend BID, together with its participating service providers, subsidiaries, successors, assigns, officers, directors, agents, and employees (the “Indemnified Parties”), from and against any investigations or legal actions brought by or on behalf of consumers (including, but not limited to, class actions), and any state or federal regulatory agency based on or relate to BID‘s efforts to contact consumers. Further, Publisher shall be solely responsible for any and all liabilities, damages, losses, expenses, demands, suits, fines, or judgments (including, but not limited to, reasonable attorneys’ fees, expert witness costs, court costs, and expenses) that may at any time be threatened against, suffered by, accrued against, charged to, or recoverable against the Indemnified Parties in connection with Publisher‘s efforts on BID’s behalf.
14. Entire Agreement and Amendments
This Agreement, along with Exhibit A and any IO, sets forth the entire agreement between the Parties with respect to its subject matter and supersedes any prior agreements or communications between the Parties, whether written or oral, relating hereto. No representation, inducement, or promise has been made or relied upon by either party in entering into this arrangement other than as specifically set forth herein. This Agreement may be modified only by a written amendment signed by an authorized representative of each party. To the extent that the terms hereof contradict any of the terms of any attachment hereto, the terms hereof shall govern, unless specifically set forth to the contrary in any such attachment.
15. Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of the State of Wyoming. Disputes not resolved informally shall be submitted to binding arbitration under the Commercial Rules of the American Arbitration Association in Laramie County, Wyoming. The arbitrator shall have relevant commercial expertise and may not modify this Agreement.
16. Force Majeure
Neither party shall be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, lockouts, fires, acts of God, terrorism, or any other activities or factors beyond its control, whether similar or dissimilar to any of the foregoing. Notwithstanding the foregoing, the affected party shall promptly provide written notice thereof to the other party, which notice shall include a detailed description of the event of force majeure along with the affected party’s best estimate of the length of time such event will delay or prevent performance hereunder. Additionally, the affected party shall use all reasonable efforts to limit the impact of the event of force majeure on its performance hereunder. If an event of force majeure continues for at least two (2) weeks, BID shall have the right to immediately terminate this Agreement pursuant to the terms hereof.
17. Severability
In the event that any part or portion of this Agreement is deemed to be invalid and therefore unenforceable, the remaining provisions shall continue in full force and effect.
18. Notices
All notices and other communications hereunder (each, a “Notice”) shall be made in writing and addressed to the parties at their respective email addresses as set forth herein or otherwise as designated in writing by the receiving party. All Notices shall be delivered by email. Except as otherwise provided herein, a Notice is effective only: (i) upon receipt by the receiving party; and (ii) if the party giving the Notice has complied with these requirements.
19. Survival
Following the Term, any and all provisions set forth herein which, by their very nature, are intended to survive any expiration or termination hereof, shall so survive, including without limitation, the provisions respecting confidentiality, representations & warranties, indemnifications, limitations on liability, ownership, and accrued payment obligations.
20. Non-Disparagement.
During the Term, and thereafter for five years, Publisher will not make, cause to be made, or encourage others to make or cause to be made any statements, observations, opinions, announcements, releases, or other communications that disparage or are likely in any way to harm BID or BID‘s reputation, business opportunities, or public perception.
21. No Third-Party Beneficiaries.
This Agreement benefits solely the Parties to this Agreement and their respective permitted successors and assigns and nothing in this Agreement, express or implied, confers on any other Person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.
22. Counterparts.
This Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are deemed to be one and the same agreement. A signed copy of this Agreement delivered by facsimile, email, or other means of electronic transmission is deemed to have the same legal effect as delivery of an original signed copy of this Agreement.
IN WITNESS THEREOF, the undersigned parties have caused this Agreement to be executed by their respective authorized representatives. This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same original.
EXHIBIT A – LEAD DATA AND LEAD FORMS
Lead Data
Includes contact details such as name, DOB, phone numbers, email, address, and insurance details.
Publisher warrants that all Lead Data:
- Is collected from individuals with specific interest in the campaign’s products or services;
- Was collected after clear notice regarding data use for quotes;
- Was collected with express consent for marketing contact, including via autodialers, SMS, or pre-recorded voice.
Lead Forms
All forms (e.g., webpages, social posts, emails) must:
- Display opt-in disclosures in legible font;
- Be visible before any data submission;
- Ensure the user affirmatively consents.
Acknowledgment
By using the Company’s platform, you confirm that you have read, understood, and agree to be bound by this Agreement.
For any inquiries, please contact support@bidoncalls.com.